🖥️ Student IT Support Hub

Quick guides for common IT problems

📶

WiFi Connection

Can't connect? Check you're on the right network

📁

File Naming

Never lose work with proper file names

🔐

Multi-Factor Authentication

Set up MFA for extra account security

☁️

Save Your Work

Use OneDrive so your work is safe everywhere

🖨️

Printing

How to print using follow-me-students

🪪

Student ID Card

What your ID is for and replacement cost

⚠️

Spotting Fake Emails

Don't get tricked by phishing emails

🔧

Report Broken Equipment

How to report broken computers or printers

🎥

Help Videos

Watch step-by-step video tutorials

🎓

Access My Student Hub

Login to your student portal

💳

Access My iPay

Manage your iPay account

Still Need Help?

Can't find what you're looking for?

🕒 IT Support Office Hours
Monday - Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 4:30 PM

📞 Telephone: 01493 923340

📍 IT Support: A5 Anderson
📧 itsupport@eastnorfolk.ac.uk